Your contract is with Faro Sailing School, hereinafter referred to as FSS. The submission of a completed booking form and deposit or full payment signifies your understanding and acceptance of the following terms and conditions:
Bookings
Telephone or email reservations will be held for 3 days unless otherwise stated. The booking will be confirmed on
receipt of a fully completed booking form and a deposit equal to 25% of the
total cost. The deposit is non-refundable once the booking is accepted. All
bookings will be confirmed in writing by the issue of your booking confirmation
and joining instructions. The balance of fees must be paid 6 weeks prior to the
course commencement date. If the
balance of fees is not received 6 weeks before the course commencement date, FSS
reserves the right to cancel the booking and offer it for resale - final
reminders will not be sent and the client remains liable for the balance of fees. Bookings
made less than 6 weeks before the course commencement date must be accompanied
by full payment. Receipts will not be issued unless requested.
Credit Card Bookings
Credit card payments are processed in euros and are subject to a 3%
surcharge. The exchange rate may fluctuate
between the transaction date and the date the transaction is processed by your
credit card company - this fluctuation may be in your favour or against it. FSS does not assume any liability for any fluctuation against your favour.
Cancellation by the Client
A cancellation must be made in writing (fax transmission or email is acceptable)
to the UK office and is deemed to take effect on receipt. Cancellation less
than 6 weeks prior to the course commencement date will result in forfeiture of
all fees paid. It is therefore strongly recommended that you take out
travel insurance which will cover you should you need to cancel your
booking. If
a client leaves a yacht and/or abandons a course before the scheduled
termination date and time for whatever reason, no refunds will be given and
additional travel costs or other expenses incurred will not be reimbursed.
Cancellation by FSS
If FSS has to cancel because of circumstances beyond its control including
sickness, accidents, travel delays, weather, strikes, war or civil disturbance, then
alternative dates will be offered or a full refund of course fees already paid will be made.
No liability will be accpeted by FSS for flight tickets already purchased or
other incidental expenses incurred - we
recommend that your travel insurance covers holiday cancellation. No liability
will be accepted by FSS if bad weather prevents the start of or curtails a
course. In the event of the yacht being unable to return to port, or any other
agreed final destination, on time, due to weather, engine breakdown or any other
circumstances, clients may elect to stay with the yacht at no extra charge, or
make their own arrangements to return at their own expense. No refunds will be
given for unused flight tickets. If this is not covered by your travel
insurance, we strongly recommend you purchase scheduled flight tickets.
Damage or Loss
The cost of making good any damage or loss of equipment resulting from the
carelessness of the client or members of his party will be to the account of the
client.
Skipper/Instructor Authority
Decisions made by the skipper/instructor are final in respect of the safety of
the yacht and the well-being of the crew even to the extent of requiring, in
exceptional circumstances, a client or a member of the group to leave the yacht.
Insurance
The yacht provided by FSS is fully insured against accident, third party
liability and personal injury due to negligence by FSS. However, no liability is
accepted by FSS for personal accident or loss or damage to the property of the
client. The client must therefore arrange his own personal insurance and details
of this must be shown on the booking form.
Sea-sickness
All yachts carry Biodramina. Please check that it is safe for all
members of the group to take Biodramina should it be advised; if a
client is in any doubt, his GP should be consulted.
Medical
The client agrees to notify FSS of any medical conditions or illness suffered by
himself or any member of his group by signing the Health Declaration on the
booking form. This need not necessarily prevent the student from taking a full
part in the course. If a client is in any doubt about his fitness to take part
in a practical course, his GP should be consulted. Clients are strongly advised
to obtain form E111 from the Post Office which will provide cover for medical
treatment in all EEC countries.
Smoking
In the interests of comfort and safety, smoking is not permitted below deck -
clients are welcome to smoke in the cockpit provided they are mindful of where
their smoke and ash are going and do not cause discomfort to other crew
members. Cigarette butts must not be thrown into the sea.
Drugs
No illegal drugs, substances, objects or contraband may be brought onboard the
yacht. Any person found in possession of any of the aforementioned items
will be put ashore immediately regardless of location and FSS will not
reimburse, or in any way be held responsible for any costs incurred for travel
or any other expenses. In addition, the person shall indemnify FSS and the
Skipper against all legal action, impoundment and loss incurred as a
result.
Course suitability
The client must satisfy himself that adequate guidance has been given as to the
suitability of the course chosen for himself or any member of his group at the
time of booking.
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